Privacy Policy

Last updated:

Introduction

This Privacy Policy describes how UtilityProTools (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our website utilityprotools.com (the “Site”) and use our services (collectively, the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect the following personal information:

  • Contact information (name, email address, phone number)
  • Account credentials (username, password)
  • Payment information (credit card details, billing address)
  • Demographic information (age, gender, location)
  • User-generated content (files you upload, comments, feedback)

Automatically Collected Information

When you visit our Site, we automatically collect:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, clickstream data)
  • Cookies and tracking technologies data

How We Use Your Information

We use the collected information for various purposes:

  • To provide and maintain our Services
  • To process transactions and send payment receipts
  • To notify you about changes to our Services
  • To allow you to participate in interactive features
  • To provide customer support
  • To gather analysis and improve our Services
  • To monitor usage and detect technical issues
  • To send marketing communications (with your consent)

Third-Party Services

Analytics

We use third-party analytics services like Google Analytics to measure and evaluate traffic on our Site. These services use cookies and similar technologies to collect information about your use of our Services.

Google Analytics may collect your IP address, but no other personal information is shared with them. You can opt-out of Google Analytics using their browser add-on.

Email Marketing

We use email marketing services like Mailchimp to manage our subscriber lists and send emails. When you subscribe, we collect your email address and may track open rates and click-through behavior.

You can unsubscribe at any time using the link in our emails or by contacting us directly.

Advertising (Google AdSense Disclosure)

We use third-party advertising services, primarily **Google AdSense** and other advertising networks, to display ads to you.

Google, as a third-party vendor, uses cookies, such as the **DART cookie**, to serve ads to you based on your prior visits to our Site and other sites on the Internet.

You can opt out of the use of the DART cookie for interest-based advertising by visiting the **Google Ad and Content Network Privacy Policy** at the following link: https://policies.google.com/technologies/ads.

You can also opt out of personalized advertising more generally by visiting Google’s Ads Settings.

Payments

We use third-party payment processors like PayPal and Stripe to process payments. We do not store your credit card information directly on our servers.

These processors have their own privacy policies governing how they handle your personal information.

Other Services

We may also use other third-party services for:

  • Cloud storage (AWS, Google Cloud)
  • Customer support (Zendesk, Freshdesk)
  • Social media integration (Facebook, Twitter APIs)
  • Performance monitoring (New Relic, Sentry)

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences
  • Understand how you use our Services
  • Deliver targeted advertising
  • Analyze Site performance

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use some features of our Services.

Types of Cookies We Use

Type Purpose Duration
Essential Cookies Necessary for Site functionality Session
Preference Cookies Remember your settings Persistent
Analytics Cookies Track usage statistics Persistent
Marketing Cookies Deliver targeted ads Persistent

Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third parties who help us operate our Services
  • Business Partners: Companies we collaborate with to offer joint services
  • Legal Authorities: When required by law or to protect our rights
  • Business Transfers: In case of merger, acquisition, or asset sale

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • SSL/TLS encryption for data transmission
  • Regular security audits
  • Access controls and authentication
  • Data minimization principles

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of your data
  • Rectification: Correct inaccurate information
  • Erasure: Request deletion of your data
  • Restriction: Limit how we use your data
  • Portability: Receive your data in a structured format
  • Objection: Object to certain processing activities
  • Withdraw Consent: Revoke previously given consent

To exercise these rights, please contact us using the information below.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our Site and updating the “Last updated” date.

Your continued use of our Services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us: